Layer Works (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This policy describes how we handle your information when you visit our website, create an account, or place an order.

We are the data controller for the purposes of the UK GDPR and the Data Protection Act 2018. If you have any questions, please contact us at zubairgul015@gmail.com.

We may collect and process the following personal data:

• Identity Data: Name, username, and account preferences.
• Contact Data: Email address, phone number, and delivery address.
• Order Data: Products purchased, order history, payment information (processed securely by our payment partners, not stored by us).
• Technical Data: IP address, browser type, device information, and cookies (see Section 6).
• Communications: Records of correspondence when you contact us.

We collect this data when you create an account, place an order, subscribe to our newsletter, or contact our support team. We do not collect sensitive personal data.

We use your personal data for the following purposes:

• To process and fulfil your orders (including payment, delivery, and returns).
• To communicate with you about your orders, account, and support queries.
• To improve our website, products, and services.
• To send you marketing communications (only with your explicit consent – you can opt out anytime).
• To comply with legal obligations, such as tax and accounting records.

We process your data based on the legal grounds of contract performance (for orders), consent (for marketing), and legitimate interest (for improving our services).

We do not sell or rent your personal data to third parties. We may share your data with trusted service providers to fulfil our obligations, including:

• Couriers: Evri, Royal Mail, and Yodel (for delivery).
• Payment processors: Our secure payment gateways (we do not store card details).
• IT services: Hosting, email, and analytics providers.

All our partners are contractually obligated to protect your data and only process it for specified purposes. We do not transfer your data outside the UK/EEA.

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law. This includes:

• Order data: retained for tax and accounting purposes for up to 7 years.
• Account data: kept for as long as you have an active account.
• Marketing data: kept until you unsubscribe or request deletion.

You may request deletion of your personal data at any time (see Section 8).

We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. Cookies are small text files stored on your device.

You can manage your cookie preferences in your browser settings. However, disabling cookies may affect certain functionality of our website.

We use essential cookies (for shopping cart and checkout), functional cookies (to remember preferences), and analytics cookies (to understand user behaviour). We do not use third‑party advertising cookies.

We implement appropriate technical and organisational measures to protect your personal data from accidental loss, unauthorised access, or alteration. This includes SSL encryption for data in transit, firewalls, and regular security audits.

While we strive to protect your data, no system is completely secure. If you have any concerns about data security, please contact us.

Under UK data protection law, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Ask us to correct inaccurate or incomplete data.
• Erasure: Request deletion of your personal data (subject to legal obligations).
• Restriction: Limit how we process your data in certain circumstances.
• Portability: Receive your data in a machine‑readable format.
• Objection: Object to processing for direct marketing or based on legitimate interest.

To exercise any of these rights, please contact us at zubairgul015@gmail.com. We will respond within one month, free of charge.

Our website is not intended for children under 16. We do not knowingly collect personal data from anyone under 16 years of age. If you believe we have such data, please contact us and we will delete it.

We may update this privacy policy from time to time. The latest version will always be posted on this page, with the effective date at the top. We encourage you to review it periodically.

If you have any questions, comments, or concerns about this privacy policy, or if you wish to exercise your data rights, please contact us:

Email: zubairgul015@gmail.com
Phone: +44 0000 000000
Location: United Kingdom

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.