Terms & Conditions
Terms & Conditions
Please read these terms carefully before using our website or placing an order. By shopping with Layer Works, you agree to the terms outlined below.
1. General
This website is operated by Layer Works. Throughout these terms, "we", "us", and "our" refer to Layer Works. By accessing or using our website, you agree to be bound by these Terms and Conditions.
We reserve the right to update or modify these terms at any time without prior notice. Any changes will be effective immediately upon posting. Your continued use of the site constitutes acceptance of the updated terms.
2. Products & Pricing
We offer a curated selection of 3D printers, filaments, and accessories. Product descriptions, images, and specifications are provided for informational purposes and may vary slightly from the actual product.
All prices are displayed in GBP (£) and include applicable VAT. We reserve the right to adjust prices at any time without notice.
While we strive for accuracy, product availability, pricing, and descriptions are subject to change. In the event of an error, we will contact you to resolve the issue.
3. Orders & Payments
By placing an order, you confirm that you are at least 18 years old and that all information provided is accurate and complete.
We accept payment via credit card (Visa, MasterCard, American Express). We do not accept PayPal, bank transfers, or Cash on Delivery.
All payments are processed securely through trusted payment gateways. We do not store your card details on our servers.
We reserve the right to cancel or refuse any order at our discretion. If your order is cancelled after payment, you will receive a full refund to your credit card.
4. Shipping & Delivery
We currently ship exclusively to addresses within the United Kingdom. We do not offer international delivery.
We use Evri, Royal Mail, and Yodel as our courier partners. The courier assigned to your order depends on the size, weight, and delivery option selected at checkout.
Free standard delivery is offered on all orders over £100. For orders below this amount, delivery charges are calculated at checkout.
Estimated delivery times are provided as guidance and are not guaranteed. We are not liable for delays caused by courier services, weather, or other unforeseen circumstances.
Once your order is dispatched, we will send you a tracking number via email. You can track your parcel directly on the courier's website.
5. Returns & Refunds
We accept returns only for items that are damaged or defective upon arrival. Returns must be reported within 7 days of delivery.
We do not accept returns for change of mind, incorrect size, or any other non‑faulty reason. We also do not offer exchanges.
If you receive a faulty item, please contact us at zubairgul015@gmail.com with your order number, a description of the issue, and clear photos of the damage.
If approved, we will arrange a return and issue a refund to the credit card used for the original purchase. Original shipping costs are not refundable. Refund processing typically takes 3–5 working days after we receive the returned item.
6. Account & Security
You may create an account to access order history, save addresses, and manage preferences. You are responsible for maintaining the confidentiality of your login credentials.
You agree to notify us immediately of any unauthorised use of your account. We are not liable for any loss or damage arising from your failure to safeguard your account.
7. Intellectual Property
All content on this website – including images, text, logos, graphics, and code – is the property of Layer Works and is protected by copyright and intellectual property laws.
You may not reproduce, distribute, or use any content without our prior written consent.
8. Limitation of Liability
Layer Works provides products "as is" and makes no warranties beyond those stated in these terms. To the fullest extent permitted by law, we disclaim all implied warranties, including fitness for a particular purpose.
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability shall not exceed the total amount paid by you for the product(s) in question.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising from your use of this website or your orders shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Us
If you have any questions about these Terms and Conditions, please get in touch:
Email: zubairgul015@gmail.com
Phone: +44 0000 000000
Location: United Kingdom
Questions About Our Terms?
If anything is unclear or you have concerns, our team is here to help. Reach out and we'll clarify.
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